Cass-Willow Consulting

Communication is as important inside a company as outside.

Infrastructure is the glue that holds together your knowledge base, intellectual capital, and differentiation message. Customer Relationship Management (CRM) is the glue that holds together your customer education, demographic analysis, and market share. The responsibility a company takes for this information reflects the integrity of that company. Cass-Willow helps you outline this path and maintain its structure.

Our consultants have over 20 years of dedicated experience and training in the business areas we service. We value broad vision, scalable planning, and a cross-functional approach to business management.

Sylvia Brophy has done over 40 technical implementations, and worked with companies of various sizes in Healthcare, Nonprofit, Technology, Construction, Financial Services, and others, to achieve operational and account management efficiencies.

As Sales Operations Manager, Sylvia helped standardize the lead and customer relationship management process, and created ongoing training for a multi-national sales team. Recognizing Salesforce.com as an Operations solution rather than just a Sales tool, Sylvia became a Certified Salesforce.com Consulting Partner and Eloqua Lead Management Partner in 2006 and has maintained this certification.

Consulting clients have included Assurant Worldwide Sales, First Data Corporation, DeVry Inc., Equifax, Intel Corp., American City Business Journals, Greenway Medical Technologies, and others. 

Cass-Willow Consulting is your extended team.

Whatever your particular business need, whether it's a few days a week, a few days a month, or a companywide strategic project requiring the personal commitment and integrity of a full-time resource, Cass-Willow will help you achieve your goals.

Your success is our success!